Quality

Ontrack Global aims to provide services that meet or exceed our customer’s requirements for professionalism and value. Continuous Improvement is an inherent expectation and is included in the Company's MBO (Management by Objectives)

Quality Statement

• » We are committed for projects to be delivered within budget and on time
• » We are committed to maintaining an environment where all employees are expected to pursue continual improvements in the quality of our processes
• » We are committed to provide customer satisfaction with the highest quality products and services. Quality and continuous improvement are the guides for every employee
• » We are committed for our service delivery to be conducted with courtesy and integrity to insure that the products and services we provide satisfy the customer’s needs
• » All of these endeavours result in high quality products and services. Every employee action has implications that reflect the actual and perceived quality of Scientific Software. Every employee is responsible for that quality
• » We will invest in training our employees to adopt latest technologies and best of practices and reward creativity and innovation

One of the ways in which we endeavour to achieve quality is to maintain a documented Quality System, which describes our business processes.